New Identity Verification Requirements: As of April 14, 2025, beneficiaries will no
longer be able to make account changes or complete new applications over the phone. They
must use their my Social Security account or visit a local field office for verification.
Thes changes reflect ongoing efforts to improve the Social Security system and address long-standing issues affecting beneficiaries. It is essential for current and future recipients to stay
informed about these developments to understand how they may impact their benefits.
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